Cleveland, OH--TOA Technologies was named to the Montclair Advisors SaaS Top 250, a ranking of companies that are leading the shift from on-premise software to cloud-based offerings.
"We are pleased to recognize TOA Technologies as a SaaS Top 250 company," said Kevin Dobbs, Managing Partner at Montclair Advisors. "As one of the fastest growing SaaS companies in North America, TOA has demonstrated excellence in innovation, growth and entrepreneurship. The SaaS Top 250 debuted in 2010 to provide a comprehensive view of the leading companies in this dynamic, cloud-based software market.
The SaaS market is growing at approximately five times the rate of on-premise software as large corporations increasingly understand the advantages of SaaS solutions, the report notes. The shift is accelerating but is still early enough that category leaders have significant additional room for growth.
The broad shift to SaaS solutions was not at all assured when TOA Technologies developed its flagship solution, ETAdirect. Cloud-based software was perceived by customers to be risky and insecure.
By developing a great solution that solves real problems, TOA Technologies has become a category leader with sustainable competitive advantage. As the first vendor to deliver field service management solutions completely through the cloud, the Company was recently recognized
for this foresight by being placed in Gartner's "leader" quadrant for field service management solutions.
TOA Technologies developed its solution to overcome the frustrating problem of consumers waiting at home for a product delivery or service visit without knowing if and when it would happen. Many appointments were missed or late, communication with the waiting consumer was dismal, and customer dissatisfaction was high. Every missed appointment was a cost for both company and consumer.
ETAdirect leverages time-based measurements and predictive analytics to help service organizations ensure that the right worker arrives at the right appointment on time, every time. The platform creates tremendous efficiencies throughout a field service organization, potentially saving customers millions of dollars annually. The result is an increasing number of users in multiple vertical markets as diverse as cable, utilities, retail, and pest control.
"When we set out to solve the problem of customers waiting without knowing when a product or service would arrive, one thing was clear--we knew we had to deliver mission-critical enterprise software in the cloud with flexible solutions that were "always-on" and always future-ready," said Yuval Brisker, co-founder and CEO of TOA Technologies. "This breakthrough approach immediately set TOA apart on two levels--using SaaS as a delivery model for enterprise software to large, complex customers, and driving efficiencies through time-based, predictive, pattern recognition technology."
"With this in mind, we built our customer-centric field service management application natively in the cloud and delivered it directly through the browser to provide customers with the flexibility to quickly and cost-effectively meet the changing needs of their field service businesses," he said. Read more...